Wells Fargo is not accepting new applications for our Business Platinum and Business Elite Signature Business Credit Cards at this time. If you recently submitted a Business credit card application, the FAQs below may still be useful.
You’ll be following the progress of your application step-by-step. It’s a quick way to review information about your application and report any inaccuracies to make sure we have everything correct.
In addition, you’ll be able to:
We provide contact information in case you have questions or need help. You can still visit a banker in one of our branches, or call, or email us.
When there is a change in your application status, we’ll send an email.
We’ll also notify you when we’ve made a decision and when money is available.
Send us your required documents via upload, fax, mail, or by visiting a Wells Fargo branch. You’ll see an Upload link in your To-Do list for items you can submit quickly and securely.
Use the “Check Your Application Status Now” link in one of the emails we sent you, or get started now.
Online Banking customers can sign in with their username and password.
If you’re not an Online Banking customer, you‘ll need to provide the following:
After signing in, you’ll go to a custom page where you can keep track of your application progress and complete any needed tasks.
If you are eligible, you can access your application status online using your existing Wells Fargo Online username and password.
If you are eligible, we sent you an email confirmation when you submitted your application. If you are not a Wells Fargo Online customer, this email would have contained a unique Access Code that allows you to securely sign on to check the status of a submitted application.
An Access Code is a unique alpha numeric code that we send to you by email when you save or submit your application. It allows you to sign on to check your application(s) online if you are not a Wells Fargo Online customer. If you are an existing Wells Fargo Online customer, you will not receive an Access Code because you can use your Wells Fargo Online username and password to access your saved or submitted application(s).
If you did not receive an email from us, online status may not be available for your application.
Go to your Application Status sign on page, select Access Code from Email, and then Resend Access Code. Enter your email address and select Continue. Your Access Code will be sent to you in an email. You can then access the Application Status page by selecting View Your Application and entering your Access Code.
It’s available for 30 – 60 days from the date we end our review, or disburse funds, or both, depending on what you are applying for.
If your application status wasn’t found, it could be that the information you entered to sign on to your Application Status page does not match an application we have on file. You must use the same information to retrieve your application status that you used when submitting the application.
If you are sure that you entered the information correctly, it may mean that online application status is not available for your application.
If you have saved or submitted multiple applications, you will be assigned one Access Code, allowing you to access all of your applications. You might receive another Access Code:
There are two reasons you may not have received an Access Code. First, if you’re a Wells Fargo Online customer, then you can use that username and password to check the status of your application. If you are not a Wells Fargo Online customer and didn’t receive an Access Code, it means that this service isn’t available for your application.
For your security, if there have been several failed attempts to sign on to your saved or submitted application, we will temporarily lock access to your application and email you a new Access Code.
For your security, we permanently disable access to saved or submitted applications if there have been multiple attempts to sign on using information that does not match with a submitted application. If this occurs, your saved applications will be cleared from our system as a security measure. Your submitted applications will remain.
Contact your Wells Fargo representative or go to Small Business Customer Service.
You must first sign on to a computer to set your preferences for electronic delivery. Once you successfully complete this step, unless you're on an unsupported device, you'll be able to view your application status at any time from a mobile device and a computer.
Select Enable Text Updates in your Application Status and provide your mobile number. We’ll send you a confirmation message. After replying, you’ll immediately be able to receive and manage text updates about your application status.
Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply.