Salford Housing Options Point (SHOP)

Salford Housing Options Point (SHOP) is Salford's one-stop shop for all aspects of housing advice.

We offer advice and assistance on housing and housing related issues such as:

• Housing advice and options tailored to your specific housing needs and circumstances
• Assistance with rehousing options and with bidding on the council's allocations system
• Mortgage arrears and mortgage repossession
• Rent arrears and rent repossession
• Problems with debts and unaffordability of accommodation
• Disrepair and landlord/tenant disputes
• Private sector accommodation
• Housing related floating support to help maintain your tenancy
• Accessing housing resettlement grants

The service is free, impartial and confidential. Housing options assessments will be conducted in private interview rooms and where necessary a same sex officer will be available to offer advice. The housing options service is able to offer interpreters and signers where required.

Age Range(s)

Who to contact

Contact Name housing.advicecentre@salford.gov.uk Telephone Not currently available, use e-mail Not currently available, use e-mail
0161 794 8888 out of hours 0161 794 8888 out of hours email Email housing.advicecentre@salford.gov.uk Website https://www.salford.gov.uk/

Where to go

Time / Date Details

When is it on Monday, Tuesday, Wednesday and Friday 8:30am - 4:30pm, Thursday 12:30pm - 4:30pm Time of day Afternoon
Morning Session Information Service is sit and wait
assessments can take up to one hour.

Availability

Other Details

Interpreters are available. If BSL interpreter is required, please e-mail in advance so that arrangements can be made prior to attendance.